Privacy Policy
1. Introduction
Your privacy is important to us.
This Privacy Policy explains how Gocce di Capri × Fractional Living (“we,” “our,” or “us”) collects, uses, and protects your information when you visit or interact with fractional-living.com (the “Site”) or communicate with us through our digital channels, including forms, email, SMS, or WhatsApp.
By using our Site, you agree to the practices described in this policy.
2. Information We Collect
Personal Information
We may collect personal data that you voluntarily provide when you:
- Submit an inquiry or booking form
- Schedule a discovery call or ownership consultation
- Subscribe to our newsletter or download our brochure
- Communicate with our sales or concierge team
This may include:
- Your full name
- Email address
- Phone number or WhatsApp number
- Country or region
- Payment details (if applicable)
Non-Personal Information
We may automatically collect non-personal data such as:
- IP address
- Browser type, device model, and operating system
- Referring/exit pages
- Website usage patterns and analytics data
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide, personalize, and improve our services and offerings
- To respond to your inquiries, process requests, and manage reservations
- To communicate updates, confirmations, and service notices
- To send marketing messages when you have provided explicit consent
- To process payments securely, where applicable
- To ensure compliance with applicable laws and regulations
We do not sell or rent your personal data to any third party.
4. SMS, Email & Messaging Consent
By providing your contact information and checking the consent boxes on our forms, you authorize Gocce di Capri × Fractional Living to communicate with you via:
- Marketing messages (about ownership opportunities, promotions, or resort updates)
- Non-marketing messages (regarding your booking, inquiry, or ownership details)
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
You may also unsubscribe from emails at any time by clicking the link included in each message.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze traffic and usage trends
- Personalize content and advertising
You can control cookie settings in your browser preferences.
Disabling cookies may limit certain features of the Site.
6. Sharing of Information
We do not sell or share your personal information with unaffiliated third parties, except:
- When required by law, regulation, or legal process
- With trusted partners or service providers who assist in operating our website, processing payments, or managing communications (and who are contractually obligated to protect your information)
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, alteration, or loss.
Payment data is encrypted and processed through secure, PCI-compliant providers.
While we strive to maintain high standards of security, please understand that no system is completely immune to risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Receive a copy of your personal data in a portable format
To exercise these rights, please contact us at info@fractional-living.com.
We will respond in accordance with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party sites for your convenience.
We are not responsible for the content, security, or privacy practices of these external websites.
We encourage you to review the privacy policies of any linked sites you visit.
10. International Data Transfers
As an Italy-based company serving a global audience, your data may be processed in other countries where our partners or servers are located.
We ensure that adequate safeguards are in place to protect your data in accordance with international standards such as the GDPR.
11. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
When no longer required, your information will be securely deleted or anonymized.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The updated version will be indicated by the “Last Updated” date above.
Continued use of our Site after any changes means you accept the updated policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Gocce di Capri × Fractional Living
Via Leucosia 20, Massa Lubrense, Italy
Email: info@fractional-living.com
© 2025 Gocce di Capri × Fractional Living. All Rights Reserved.